Digital MOFA for Android

The app experience was not good. Not user friendly and have been charged for the POA application that was not completed and tried to reach customer service but they said they don’t find my application and told me to call back. Every time I call back they are asking me as a fresh, not tracking the incident that I reported.

If you need fast service, I recommend using this app. However, the service fee is a bit expensive. There is no clear instructions whether you can retake the video or not, don’t assume everyone will be able to figure out this easily, I recommend adding “retake” or “retake the video “ in the video button. Additionally, please add a back button on the payment page, once the user gets into payment page there no option to get back, I had to close the app and get started to make some simple change. Finally, instead of using the back button, please add a “done” button once the user select type of attorney. Overall, it’s nice and simple app. Good job developers

MOFA is easy to use. Initially I was to use E-POA app and it directed me to install MOFA then I installed this app. Power of attorney (Wuklina) service is easy to use. Listen to the video records to in how to use it it will direct you on what to do. The form are ready made and all you have to do it choose what kind of POA you would like to give and there is one that is a General and you will definitely need that one and you may add other contestants to it if you need other things included. My application was rejected initially because of my expired passport and I got that renewed in two weeks time through the digital INVEA app and resubmitted my application and it was completed in 24 hours and I got the update that it is ready to be picked my Agent in Addis. Try it if you need one and save the trouble visiting the community center to have a paper print POA letter written for you and then visiting the Embassy for authentication. I am satisfied with the service and definitely recommend you to use it. KB from DMV area!