MyAlice for Android

11 things about MyAlice

1. Reply to customers across all your social media channels, live chat and e-commerce from one shared inbox, manage your WooCommerce & Shopify orders, have your customer data displayed while you chat with your customers, and many more.

2. Manage e-commerce customer support anytime anywhere with MyAlice mobile app.

3. Find all you need to know about your visitors — customer details, order history, lifetime summary, and product interactions, to support effectively.

4. Connect all your customer support channels on MyAlice.

5. Assign, reassign or resolve tickets from your phone in real-time, leave private notes, and save customer attributes to make team collaboration easy-peasy.

6. - Customer support automation with AI chatbots designed for e-commerce.

7. - Advanced customer analytics, daily reports, and agent performance tracker to optimize your support experience.

8. Now wherever your customers reach you — be it Facebook, WhatsApp, Instagram, or your website —find all your conversations and e-commerce orders under one app.

9. - Multichannel helpdesk with all your social channels and live chat.

10. Anything you want us to add or improve? Let us know on your preferred social channel because we have all of them connected on MyAlice.

11. Reply to your customers from the comfort of your bed, sofa, or hammock (?) The possibilities are endless.