HEY Email for Android

$100 per year. One. Hundred.

I only send email a few times a week. Mostly I just need to make sure I’m not missing anything important. That’s far less stressful in Hey than Gmail—less stress setting it up (because it’s the default), and less stress because the workflow is so streamlined.

Having no notification options is infuriating. There are senders and newsletters that absolutely belong in my feed, but other emails from them can be time sensitive and I can’t afford to miss those. I can’t justify $100 per year until this is updated.

Hey as a product is awesome but they claim the “set aside” section is saved offline. However, I can’t actually get it to work. Saving tickets and other things offline by putting them in “set aside” doesn’t result in tickets being visible offline. I sent a support request in and they said that the ability to view images in emails (like barcodes in tickets) offline is a feature they’re considering but doesn’t yet exist. So…what’s saved offline? The text of the message? I guess? But that’s not super useful. It’s been over a year and saving a ticket or a receipt offline just doesn’t work.

Hope to see this app improve. I’ll give it a year. I want a better future for email and Hey seems like the most serious attempt. In it’s current incarnation though Hey for various reasons hasn’t been scaling very well to my extremely noisy inbox, even after months of use. Search is much less reliable than other alternatives. Not sure whether the app is native, but it’s heavy reliance on being internet connected is a significant hinderance both in speed and accessibility. There’s no calendar service for automatic appointment event creation. Most importantly though, the screening feature is not equipped to handle the plethora of CRM marketing email address variations where companies not only massively vary their email username but also their domain, throwing off the domain screener. However, my number one easy win is for the domain screener to allow assigning to the Feed or Paper Trail. It’s current limitation of either inbox or screened out is quite limiting.