Once Upon A Match for Android

Update: still no response from anyone in regards to the problem. My issue now is, you can’t advance in the game without leveling up your team. I can’t win anymore levels without leveling up. So basically you make it impossible to move forward in the game without paying something. Disappointing and I am not sure how much longer I am willing to keep playing. I have enjoyed playing this game up until now. I have sent an email with no response from you. I am forced to write a review. I am winning and supposed to get gems as pictured after my win. My gem count does not change. I am not going to continue to play until fixed. I have been collecting to increase my Hero chances. I can’t increase it with gems.

But then it started just being the same old thing because you’re chances of getting a 3 star hero is rare- and anything larger is impossible in my experience. After months of daily play, I give up. Waste of time

I like the game but like others have said no one responds to emails about problems or issues and so I have to write this review. Don’t waste your money on the subscription. I signed up for the monthly subscription of $4.99. I’m supposed to get 30 gems every day, which I do get. The problem is that every 2-3 days a couple hundred gems or more disappear from my accumulated gems. I’ve had the subscription for about a month an a half and should have about 4500 gems but have been unable to store 400-500 gems before they disappear again. The gems are key to getting higher ranking characters early in the game, but when you don’t get to keep what you’ve paid for, it becomes impossibly hard to move forward in the game.

I love this game. The last 2 special adventures have frozen up in the last round. Is there any ideas on what to do

Unless you plan on buying extras this game becomes lame after a week. Cannot get past levels after waiting to make potions and using them, only to still lose the level. Not fun so no longer playing.