Modern Animal for Android

This service is $199/year for the membership alone and an additional $80/exam. 11 months after my first exam, I requested for a prescription refill for flea and tick medication through the app. I was denied because they want more money for exams for my two dogs. These services are overpriced to begin with. If I am out of flea medication over the summer, it should not be an issue to refill the prescription when my two dogs had an exam within the last year. I will not be renewing my membership and advise anyone reading to stay away!

Couldn’t get in as “urgent visit” had to take my dog to emergency room

The app did not allow me to put in the issue my pet is having nor did it allow me to select a location other than Los Angeles, which is a big place.

I am enjoying the app on my phone very much. How wonderfully user friendly with clear and simple navigations.

Been wanting to sign up for the membership for a year. After dealing with frustration from the sign up process on the app, I finally got in but gave up on signing up. Almost a year later, I tried to sign up again for the members and again dealt with endless issues and finally gave up again. I kept getting codes to sign up that didn’t work and after 7 codes, it eventually did. Now i can’t log in without it asking me to add my pet which Ivellisse done before. So important forced to login with my phone number then immediately takes me to add the pet, which always ends up with the error telling mw that name already exists. It’s a bad error cycle that i can’t escape. It’s so bad they’ve forced everything to happen through the app. I wish you could also do it via computer. Super disappointing and frustrating. Can’t deal with this anymore so unless they have a way to do this via desktop, i won’t try to become a member anymore. Horrible service.