TruFit for Android

I used to be at planet fitness, pf, and their app was so user friendly and up to date. Showing you when the gym is full and empty status bars, showing you when you checked in, and you could even keep track of your workout time. Any membership issues you could fix right on the app. TruFit, although I like their equipment better and I would argue that it’s better, their customer service and app lacks severely. People give pf crap but I have to say their service, app, & cleanliness can’t be beat. Hopefully TruFit updates soon but it looks like they don’t even respond to reviews, where is the #ownership

The app is average. Lacks the ability to update a payment method.

Always kicks you out, can’t select dates properly on the class section. Can’t view full locations name under the class selection.

I logged in for a week and was not able to log back in after that. Luckily I had a screenshot of my tag otherwise idk how I would get in. I’ve done the forgot password thing many times and it has not sent anything to my email. I’ve filled out the contact us form and no one has reached out… it is very stressful

The class schedule won’t load (I’ve been trying for 3 days) and the “refer a friend” and “find my club” links are reversed. Ridiculously sloppy.