vHealth (Worldwide) for Android

The app crashes, so the medical note I was issued by the physician to be excused from work is worthless.

The app sits at the splash screen with their logo and doesn’t load. Entirely useless.

App ask me for my access code to register but doesn’t tell me what it is or where to find it. I tried the number on my insurance card but that didn’t work.

This is a critical tool to connect to doctors when they are not available locally. We have used in the past without issue, but last night when a serious medical issue came up the app wouldn’t load on either my Android XR or my wife’s Android 12 mini. I tried everything I could think of but finally downloaded the Android version on an older device and it worked as expected. Unacceptable for this sort of app. Thankfully we were able to connect to the doctor on the Android.

First use. Scheduled a 2pm consultation. Just as I was entering waiting room, received a message that Dr cancelled because had tried to reach me three times. This was 1:58 pm, and first attempt was apparently 1:55pm. Really? With a Dr like that I am sure the consultation would have been rushed and a waste of time anyway.