PatientPORTAL for Android

This new patient portal American Family Care uses is just blah. The old one on their website gave explicit information and everything was in one place. The app’s messaging feature is terrible and you cannot view your labs on the app, only the website.

My Dr. Of Neurology uses this to give a portal to give patients important information about their health and he deals with the brain. Spent 15 hours trying to get information. Im recommending he change his portal.

So far the app has been pretty good, but there is a flaw. The app doesn’t allow you to upload an attachment to your message. The only way around this is to go to the patient portal using your web browser. Please update this and I might give 5 stars.

I thought the app was supposed to be helpful guess i was wrong the app itself needs a major update can’t do the bare minimum but shout out to everyone who made it past the login portion i sure wasn’t able to!

The only way to read messages is to hit reply. If you send a message and then go to sent messages you cannot see what you read or who you sent it to. Just a simple thing like messaging is difficult. If you go to Patient Portal on a PC it works great. Translation to Mobile is terrible. If I am on travel it is pretty much useless.