Doctor Anywhere for Android

ordered a dozens of medicines and kits here. Yet, I do not receive anything even 3 weeks after my order. This app is a total scam.

I’ve never written an app review before, but I was so utterly frustrated by my experience with Doctor Anywhere that I had to. I’m short - the scheduler system is really broken and doesn’t update in real time at all. And the doctor supply is too low, but patients are stuck without options. Details: Situation is that I needed to do a supervised Covid ART test, and Doctor Anywhere is the only official option to do this virtually. Tried the “book doctors available now” and waited through the entire 5 min countdown. I was led to believe that it would be successful because the app messaging says calls are picked up between an average of 1-5 mins. They must not include calls that never get picked up in that average. If there aren’t doctors available, don’t direct a user to the live call. Tried scheduling in advance from a list of doctors and times that the app suggested they were available. Tried 6+ times for different times with different doctors - all of which were suggested by the app as available times. Then after 10+ clicks per booking attempt (which was the same information I had to put in every time), at the end it said “not available, pick another time”. I gave up on DA and booked with Speedoc and had a very easy time getting a GP virtual appointment within the hour. Also got a referral for the professional ART sent to me right away. Then booked the Supervised ART with DA (lots of supply there), and attended the appointment. Then I was told they can only do Supervised ARTs on basis of a referral from a DA doctor. This was NEVER made clear before! If this is the case, then it should be set up as a 2 part booking, or at least give a big warning in advance. It doesn’t make sense that other licensed doctors couldn’t refer. If they’re going to create a racket / lock up on GP referrals for ARTs, then at least they have to have enough supply of doctors and a functional booking system!

Hiệu quả và nhanh chóng

The app is not smooth to use, the Dr rushed and was trying to hang up - the call lasted less than 3 minutes. The medicine was late and then they only sent one of the two medicine. I called them numerous times. No one answered!! I emailed them and when someone called me back, they couldn’t find my name in their system!! Huge inconvenience and waste of time. Plus during circuit breaker / lockdown this doctor service is not using contactless delivery!! Driver said I had to open the door and sign his mobile phone screen with my hand to get the meds. I previously used WHITECOAT which was fantastic - going back to them.

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