Smood, the Swiss Delivery App for Android
- REQUIRES ANDROID | Published by SMOOD SA on 2024-07-08 | Category: Food & Drink
Rating 4.38182
from 275 Votes |
$ Free
- REQUIRES ANDROID | Published by SMOOD SA on 2024-07-08 | Category: Food & Drink
Smood, the Swiss Delivery App is a Food & Drink app by SMOOD SA. What you need, when you need it. Smood is one of the leading home delivery companies in Switzerland.
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APK (Android Package Kit) files are the raw files of an Android app. Learn how to install smood-the-swiss-delivery-app.apk file on your phone in 4 Simple Steps:
Yes. We provide some of the safest Apk download mirrors for getting the Smood, the Swiss Delivery App apk.
1. With a vocation to be the Swiss Army knife of home delivery, Smood now offers thousands of products for delivery across several categories (groceries, florists, wine shops, parapharmacy and beauty, etc.), all in partnership with emblematic local or national brands.
2. Smood is one of the only companies in the Swiss home delivery sector where all the delivery staff are employed by the company.
3. As a Swiss technology company, we develop our own platforms, applications and algorithms to give our customers the ability to order the products they want, when they want.
4. Smood is one of the leading home delivery companies in Switzerland.
5. Initially specialising in home meal delivery, Smood quickly expanded into other areas.
6. As such, the teams benefit from working conditions guaranteed by a Collective Labour Agreement, governed by Swiss law.
7. Download the app! Keep Smood at your fingertips to order when you want and where you want.
8. Founded in Geneva in 2012, Smood now operates in the 25 largest cities in Switzerland.
9. Our customer service is available every day and answers our customers in French, German, Italian and English.
10. With the app you can stay informed about our exclusive offers, our news and follow your orders in real time.
11. We are proud to lead the way and offer our employees some of the best working conditions in the industry.
Apk Mirror 1: : Download APK
Really weird about addresses. Doesn’t work with my normal house address in Zurich, but only sometimes. They need to hire some engineers to work on their app.
The live chat never really works or helps and customer service never answers. I have ordered several times for food that never arrived, despite the fact that the app noted that it was deliverable. This app is the most unreliable food delivery app I have ever tried in Europe.
I used this app for the first time because Uber Eats was not available in my area. I placed an order with a restaurant and waited for delivery. The app notified me that the driver was at my door, but was not. Five minutes later the app marked my order as delivered. NOTHING was delivered and I never saw a driver, or any vehicle moving on my street for that matter. I tried to call the restaurant, but they said it was out of their hands and to call the delivery company. I called Smood customer service and was told the the call would cost me CHF 0.99 per minute and to use chat for as a free contact method. ANYTHING I typed into chat was replied with, ‘sorry, I did not understand that. Can you please try again.’ I called customer service and was on hold for 5 minutes before I spoke to a person. Again, I was placed on hold while they called the driver to investigate. They came back and said the driver called me 3 times. I never received ANY calls form ANYONE during the time the driver supposedly called. I asked for proof. They sent me an email with a screenshot of the supposed calls. Nothing showing it was my number called. First alleged call showed 0 seconds, second alleged call was 3 seconds, and the last was 5 seconds. Smood refused to do anything further saying the the order shows it was delivered. So now I’m out CHF 80 thanks to a dishonest driver and customer service representative. Don’t use Smood. If there’s a delivery issue, they probably won’t help. And…they’ll charge you for their ‘service’.
You can’t modify or update payment info from the mobile app. Mind boggling how the company survives with this kind of weakness.
Always late , on average an extra hour. Customer service is incompetent and charged .99 per minute to call them.
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