Little Hotelier for Android

I was hoping for a better functioning tool and it has arrived! I have been using the old version all the time despite it’s old clumsiness. The new tool is great! I love the new futures - I can manage availability, create or edit reservations and room closures, and answer guest queries from phone, able to see all bookings in updated calendar, can change dates or rooms, update payment status, and process deposit. I am with the company for 7 years and they keep delivering on their promise. And they always listen to enduser’s feedbacks!

They changed the app to look exactly like the website. Which is not good on the phone. Previously I could glance at 4 tiles that showed check ins, check outs , closed rooms, etc at a glance. Now it’s back to counting manually… serious downgrade with this version.

Most importantly they need to add where you can cancel the reservation. Often times a cancellation takes place, but you cannot make a new reservation until the old one has been deleted. You have to be at a computer to do that. Making changes is very difficult too. Checkin and out and payments work fine.

Not much has been improved. Very hard to edit a reservation in the app, and for whatever reason, cannot delete or cancel a reservation. I also cannot log payments taken separately like I can in the desktop version. The app only gives the option to charge the credit card/take a payment, not simply log the payment that was already taken (cash, credit card swiped elsewhere). Still a 1 star.

I give it a 1 Star because the only real thing I can do is check in/out a guest, and Yes I have seen that I can now take payments with the app, however it is very cumbersome to operate. You need to completely rework this app from the ground up and make it function as the browser version all the same options with the exception of set up options. Or at very least have a different version for tablets. I would also like to see some changes in the over all system. 1. Add an address book for repeat guests (should not remember credit cards) 2. Add a way to track credits for regular guests who stay often. 3. (This should be #1) remove the requirement to change the password for me to log in, if my password gets compromised I will change it, I am running out of password options and your system will not let me re use a previously used password. 4. Make sure ALL of your agents know all the workings with AirBnB as you are the only company they allow to link with there calendar you should know haw there system works. I will update my review and add more stars when all issues have been met.