Annke View for Android

The annke security system is by far the worst system you can get! And the app is a joke, on Android app is glitchy, keeps signing you off. And on android, doesnt even work. If you try and contact customer support, you have to wait almost a week before someone contacts you. Their hours are very difficult to work with because they are out of china, and only gives you a 3 hour window to “contact” them!

I use the app all the time and it works great, if you set it up correctly. It has many useful features in it like recording a live view to your phone for faster playback. The only issues I have is that after a week or so it logs out and you have to log back in to cloud, so you must remember user and password for Annke cloud account. Also the mic option is not available on this app, but It does work on annke vision which is a different app offered by the same company I don’t know why this version lacs that feature. The cloud service sometimes will go down probably due to maintenance but it’s pretty rare maybe once every two or three months but it usually comes back up within an hour.

If you’re not a tech savvy person, this product will be way over your head. We will likely be sending the product back if we have to spend another hour trying to figure out just how to even set it up.

Previous versions of this app saved your user login and P2P cloud configuration but that is no longer the case. You have re-login nearly every time you use the app and then deselect your device from the P2P Cloud configuration screen before you will be able to view your cameras. Very frustrating.

I was able to do remote view using cloud P2P. When I manually added device it would only work on the local LAN. But when I used P2P it worked over the WAN!!