SPYPOINT for Android

The app will only show me the current pictures for the day. I can’t see previous pictures anymore. What is the problem?

I have purchased more than one camera, and unlimited plans for each. I belong to the “club” for an additional $100/yr for a discount on the plans and accessories. I have purchased cellular service for non cellular camera’s to add them to my account. None of my cameras are sending pics to the app with any consistency. I can sometimes go to the website and see the latest pictures and then in a couple of days the pics eventually get sent to the app. The delay and frustration with this app rarely working as it should is defeating the purpose of having these cameras and all the expense compounds the injury. One camera that has been getting a 100% signal since install is now getting a 50% signal after a simple battery change. It’s location didn’t change- only the signal. The app took 3 days to show a battery change under the “status” of the camera. I have contacted customer service. I am told cameras are up to date and running latest firmware. I did have a camera quit working after 2 months- it had a latch issue and water got inside and destroyed it. It was latched and inside a metal security box. I was sent a replacement under the 2 yr warranty. So- thank you for honoring the warranty. That tells me this company plans to stay in the game, which is competitive. However- the camera needs to send pics to the app as it should. The camera needs to show updates to battery and signal in the app as it should. I have hope that these bugs will be fixed soon and that deleting the app and reinstalling will fix the problem in the near future- so far it’s been a waste of time to delete and reinstall. Thanks for listening and making improvements.

Newest version doesn’t work with Android 13. I have to delete the app and reload it every morning to get it to work SOME of the time.

At least twice a week I have to sign in . Very frustrated . Never have a problem with the Bushnell and tactacam app . I have a Android and they reached out to tell me how prevent this from happening but the things they said to do werent a option on the app .

Latest version is very buggy. If you select all the pictures in any subheading (today, yesterday, last week…etc), and then deselect 1 or more pics to keep the app will still delete ALL the pictures, even the ones you’ve deselected. Also, the app stops working daily and needs to be erased, then reinstalled to keep it working, very aggravating. Customer service is shoddy at best.