IFS Account Manager for Android

The most unintuitive app that exists. Lots of lag and crashing. Simple tasks such as principle payments don’t go through unless you try multiple times. You can’t easily see historical info. Had I known it’d be this hard I would’ve chosen another finance company. Too much hassle!

The autofill feature no longer works solely with this app with my password manager so I am having to copy and paste my password now every time. This app should also have a biometric login in order to allow quicker login for users. The most recent update has slowed down app performance as well. Please listen to your customers and make the suggested improvements.

Isn’t the idea of a payment app to make payments easy?! This one is a pain in the neck. It’s not user friendly, and apparently INFINITI has not taken notice of the 1.8 star rating of the app. Nearly every respondent has the same issue, yet it remains unfixed. It simply reflects lack of customer service from the IT department.

It's just a gateway to their website. Lazy and poor design. Takes forever to load. You're better off calling in to make a payment.

This app worked great for years then some genius decided to fix it with an update now it stopped working! Yay!! Now it directs me to safari and doesn’t remember my credentials, so basically making this app totally worthless. Great work team! 🥴