My Must Reads for Android

I can’t sign into my account

This app hasn’t been updated in a year now and it shows. It doesn’t even take up the full screen in a recent Android. The whole experience is awkward and unpleasant.

I also have not received a response from customer service.

Accessing books purchased from independent online stores should not be this hard. I bought the book on desktop and was instructed to download app. Could t log in to my account in app at first and had to find my own manner to access it in spite of the terrible tech support assistance in accessing my account in app. Then once I finally was able to access the purchased books, load time was slow and clunky, navigating to individual chapters doesn’t work, once a page is loaded, sometimes the next page doesn’t load. The issues aren’t limited to iOS/Google devices either. Android devices also have the same issue and is actually worse unfortunately. If fixed, I’ll consider changing from one star rating.

I purchased an ebook through bookshop.org and they use this service . I sent them a request for help with no response.. I feel like my money was stolen from me basically and I have no access to the book .