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This company stealing my google account and put their info in my restaurant page for online order! This is really disgusting, and their customer service is really rude, keeping calling my restaurant and bother my business, I need to cancel work with them, and suggestion every body donāt use this company, service really awful!
My clientās restaurant operates throughout the pandemic, but her google profile is shown as no dine-in. Thanks to all who posted their experience here. All the claims confirm my suspicion. I donāt understand how Google will even verified them as the rightful owner of a restaurant. Maybe their delivery man took the Google postcard while they are at our shop? The āno dine-inā is really a smart move because it drives all the customers to their business. Except it costs us a toll. Customers seem to have long remember that we remained close.... now it is extra difficult to get them back. Their charges are low comparing to many competitors. But to claim a listing you donāt own and actually change the status to no dine-in is PURE EVIL.
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They should follow other apps and allow you to have a ābusyā mode or to turn off ordering easily (if youāre too busy at the moment). They also need to have a phone number verification for customers so that restaurants donāt have to deal with fake numbers. Their app seems pretty out of date compared to other services. Recently, their āfuture orderā feature doesnāt show the red bar so you canāt even tell itās a future order unless youāre paying close attention.
dont allow business owner change menuļ¼all the time need to call customer servicećand customer service is really slowļ¼ļ¼ļ¼
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