My Observer for Android

I don’t write a ton of reviews but figured I would for this app. It works to control the thermostat. That’s about it. Apparently the variable speed furnaces won’t work with other smart thermostats or I would replace it. It is very simplistic and hard to use. They could drastically improve their ratings (if they care) if they just had someone write a new app that sort of looked nice and was easy to use. If you use any other smart thermostat apps (ie Nest) you will be disappointed.

I’ve had it for several years. No real problems. Takes a bit to communicate but I figure that is a built in delay. I’m happy with it.

Had to have my Observer wall unit replaced. Deleted the old unit off my account and added the new one and reconnected the app. Could control original unit from app. Now changes on the app do not change the wall unit and the app just resets back to the wall unit settings every time. Very disappointing given todays technology.

My app shows that it's connected and my wall thermostat shows it's connected but my app has not refreshed or updated since July. According to the app at 6:46 PM outside and 85°. Something is wrong and I don't know how to fix it. I can no longer use the app to control the thermostat at all. I looked at the website and it wasn't very helpful it seems pretty outdated actually.

Not sure what these folks expect. I’ve never had an issue since it was installed. Might be that people need to read the directions and learn how to use it.