Samsung Smart Washer for Android

The dryer to connect in the first place. Smart home yeah right nothing connects on any of the MANY and I mean many Samsung smart apps for appliances they have out. Tried on Android, android, and even tried to skill link for Alexa nothing not a thing connected to even try it. Returned the smart hub, waste of money, didn’t return the dryer was thinking about it for a min since I paid for the extras and they don’t work but it was on sale and cheaper then the other one I was looking at so it stays. Will not be getting the matching washing machine when my current one bits the dust tho nope Samsung is persona non grata in our house now.

For a company that makes electronics, this app is incredibly bad. It honestly looks like they hired someone with no experience and completed it in an afternoon. It might not be such a big deal if the manual that came with the machines were useful, but it relies on the use of this app to answer questions which is obviously the incorrect thing to do

I have three Samsung appliances at any given time at least one of them is not working. And worst if you call costumer care the first thing they want is a credit card number. Worst customer care ever.

This app works about as good as my new dryer. Both are broken. If the app isn’t ready for prime time, just pull it and fix it. Virtually everyone has problems with this app. Please fix it and also please make better products. Thx.

Samsung should really notify buyers of their laundry machines that the companion app does not work. What a load!