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App does not connect to your 1700$+ PA system. Issues have not been resolved and no one seems to want to help. I am 100% done with JBL.
This app really needs to be upgraded. Terrible and unbelievably buggy. I would expect a company like JBL to not create something like this. The sliders donât work. The reset buttons donât work. Half of the buttons donât consistently work. This creates a ton of stress and risk into using their products, calling them âprofessionalâ.
Being a former owner of the original Eon One, I was excited to see an updated version with the MKII. The unit itself is great, the app, not so much. Volume faders work, then they donât. App shows a mic is on, but it isnât. I have to mute the channel, then unmute it, and then it works. EQ works, then it doesnât. A person canât be messing around trying to figure out why things are unresponsive during a live performance. I considered JBL to be top of the line for the past 50 years. Obviously that has changed. Please get someone who knows what theyâre doing, to make this app function properly. PLEASE! REVIEW UPDATED AS OF 5/31 YAY! The recent app update is a HUGE improvement over the previous version! I wonât be gigging with the MKII until the weekend to see how it responds, but testing it out here at home it does everything I expect it to. Volume slides and eq settings actually respond smoothly! Thank you JBL. Now, just a small suggestion ⊠find a way to put at least some basic metering in per channel. It would be a nice addition. Thanks again.
7 months now last update for the mkII youâve since added updates for newer models .. there are many unhappy users out there. Make it happen .. can we ask the CEO ??
The sound system is great. The app is horrible. Mashing my finger on the tiny dot to adjust the volume is a pain. It takes several tries to get it to work. My finger also blocks the value for the volume so I have no idea what it is being changed to. The screens are not user friendly. Itâs hard to figure out where to go to adjust the things I want to change. This app needs some serious work.
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