Houzz Pro for Android

This company is a scam ! They took my money and never set up my profile. When I told them I was no longer interested, Monica who was helping me with everything, kept hanging up the phone in my face. Someone then text me and told me my payment did not Go through for me to set up another payment after they took $298 from my debit card. These people are good at what they do they will take your money and you will not have any trace of them taking the money from your bank. Therefore you cannot even try to dispute the scam. It’s untraceable! BEWARE

I had realistic hopes that Houzz would provide my business with a solid platform. I was promised a website, and quality customer leads. Once I signed up I felt as if I was thrown to the wolves. My sales rep had disappeared like he never existed. I’ve used various lead servers in the past. I’ve never experienced such lack of customer service. I’ve gone through several account managers, none had anything helpful to say. One person in particular Savannah was extremely rude, I’m amazed she still has a job with such an unprofessional attitude. I pay THOUSANDS of dollars for top notch services, thus far everything has been below par. I’m so disappointed, I would never recommend Houzz to anyone! Don’t fall for the great sales pitch, you will have nothing but unfulfilled promises. I’ve even tried to cancel and they’ve told me I have no opinions. I’ve attempted to speak with someone in charge, told I would be contacted it’s been two weeks now, and nothing has happened. BEWARE

Awful customer service, no help at all. App and desktop version are not that great. Customer service was not helpful and then trying to cancel before the free trial ended was an absolute nightmare. Not worth the frustration or hassle.

I’ve been using this software for 6 months now, and it has been a nightmare with EVERY project I work on! The mobile version and desktop version are out of sync, which is a pain to view detailed work. Many times my clients cannot load the shared link I send out to them. Also there has been multiple occasions where my 3D floor plans won’t save after spending countless hours on the project and clicking save! I’ve reached out to support multiple times and they’ve NEVER been able to resolve my issues. For this service to be $99 a month, it is totally NOT worth it. Will be switching to SketchUp or another software soon!

I am very disappointed because I like the app but I found out that I was being billed twice and customer service refused to help me get my money back I canceled my service