ExtendedCare Cloud for Android

My first experience with the app back in May was suboptimal to say the least. And it was clear from other reviews that I was not alone in my trouble staying connected. But my recent visit had zero issues and it appears ExtendedCare has addressed bandwidth issues behind the aforementioned problem. Given the unprecedented influx of teleheath users due to COVID, it’s not surprising that this issue occurred. Also, WebEx has clearly upgraded its audio-visual quality in recent months. Overall the experience is night-and-day better and I’m glad my doctor uses this service (and not doxy.me)!!!

We recently HAD to use this app from our health care provider. At times during the visit it is necessary to reverse the camera so we can see what the doctor sees. We’ve always been able to do this with a previous program they used but with this app when we clicked on the camera icon to reverse it we lost the video connection with the provider and had to disconnect and log in again. There doesn’t seem to be any way to reverse the camera.

Great experience

I just had a great visit with my Dr. This was so easy to use. I liked that it let me share a picture of a condition I had with her. What a great experience.

I had my first telehealth session with my Doctor and was surprisingly easy. I didn't have to do anything once I downloaded the app.