UTRide for Android

Today the app keeps crashing each time I try to open. Deleted twice and reinstalled with same results. Updated app 2 days ago. Also after 1st time deleting had use password reset multiple times. Each time it said a link was sent to my email account. After 2 hours of waiting I started a new account but had to change the username and email because my original one was still active.

Very hard to add money. Keeps saying delete credit card and add it again. Did that a few time no luck. Despite my CC company saying they charged me a $1 every time I added it. You cannot swipe left to delete a CC as the app says. What you have to do is add another card have them charge that card then you can delete the other card. They must always have a valid card in the app. No way to delete the last card in your account. Reader on the shuttle often says booking error and won’t let you scan. The app the bus driver uses often doesn’t work or has timed out or locked up.

I downloaded the app and tried to create a profile. It didn’t allow me to add money to my account then it kicked me out and didn’t allow me to log in. I tried to reset my password but they never sent the link to my email. There should be better customer service for this app. Please have a look at the issues users have been having

Locked out of my account try and reset the password but will not send me the email, says it was sent.