NextGen Patient Portal for Android

Please fix

Worst app to use... does not work. Won’t let me log in to see my medical records at all

Being forced to use this piece of absolute garbage app from the largest healthcare provider in my state is maddening. Start with the layout itself. Is this 2022 or 2000? That’s even if you can get into it. AN UNEXPECTED ERROR OCCURRED. Every time you touch it. That is unless you completely shut your phone down, then restart you can log in ONCE before ERRORS stop you. My college kid could create a better, safer app which leads to the question-whoever lobbied to buy this app within your medical organization should be fired or questioned as to why. Other options exist. Except for the patient.

This application needs as functional as my former primary provider and clinics application, follow my health. The inability for me to completely manage my health care; schedule appointments, refill current medications.

The app worked for me for about a week and then stopped loading. When I launch it now there’s just a white screen. This is really concerning considering this app handles medical records. I checked to see if there were any updates and there aren’t any. The app just doesn’t work. And neither does the website