AUTOMATE PULSE for Android

Very buggy. No meaningful support. I don’t add the hub to my automations any more. Clients are never happy, and I don’t blame them. This is awful software.

The hub for my shades and the phone app became disconnected and I tried to reconnect but ended up resetting the hub. Fortunately, George at tech support to the rescue. He talked me through the procedure to connect the app to the hub -an exercise in patience- and then the steps to add each shade to the app. With George’s tutoring, I learned how to finish the setup with Alexa. The tutorials only took me so far. It was the ability to have a phone conversation with tech support that earned this app its high review.

I regret spending $10k on these shades which open and close whenever they want and not when you want them to. The app is terrible and looks like it was made by a 15 year old.

This app would be great if it weren’t for constant problems where it times out doing anything and you have to give up. During these times I can still control the blind with Alexa, so it is likely a problem with just the backend that the app talks to. These are intermittent problems, but I’d say they happen 10-20% of the time, seems like particularly on weekends but I may be mistaken about that. Please get your act together Rollease!! i love these blinds but this company clearly struggles with software engineering. I wish I’d went with Somfy 🙁

I installed $13k if these terrible “rollease” brand power-blinds in one of my homes and huge mistake!!!! Avoid this brand, my house with Rockwell Collins blinds were easy to set up this winter. I’m in tech so if I can’t figure this out... no hope for the rest of you.