Arcam Control for Android

First I pressed menu on the remote, then I pressed General Setup, then I went down to Control and pressed it, and finally I changed control to IP. That’s all. It now works great. Hope this helps.

Finally got ARCAM Control App to work consistently. Up until 3 weeks ago, ARCAM Control was failing every two or 3 days, presenting a window which stated: “Unable to Connect, Unknown Error Occured”. That required a hard reset of my AVR 390 in order to reconnect to the ARCAM Control App (for another 2 or 3 days). My A/V Consultant (Best Buy/Magnolia) explained that the dropped ARCAM Control App connection was due to my AVR 390 Network setting being “USE” DHCP. He told me that this resulted in the eventual loss of connection between the AVR 390 and the ARCAM Control App. Our A/V Consultant changed the AVR 390 Network setting to “NO” DHCP, with a fixed IP Address. Problem solved. My AVR 390 has been connected to the ARCAM Connect App for 3 uninterrupted weeks. From anywhere in my home, I can now turn my ARCAM AVR 390 on/off, mute, change sources, adjust volume.

Same issues as below. I get up to selecting the device and then it crashes. Why isn’t the company addressing this?

Just crashes as soon as you start the app.

The only thing this app does is crash. It scanned my network, found my receiver, then crashed. Now it just crashes as soon as I open it. Arcam, you’re supposed to be better than this. Extremely disappointed.